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Contract Extension for Phx311 Customer Relationship Management System Maintenance with Cloud Navigator, Inc. Approved

  • When: 2025/08/27
  • Address: Citywide
  • City: Phoenix
  • State: AZ
  • Category: Contract
  • Subcategory: Contract Amendment
  • Subcategory-Type: Extension
  • Asset Class: Commercial
  • Size (Dollars): $3,303,500

The City Council approved an amendment to Contract 153246 with Cloud Navigator, Inc. to extend the contract term for the MyPhx311 mobile Apple and Android applications. MyPhx311 is a customer relationship management system that provides electronic services to City residents through mobile apps, offering access to information and services from the MyPhx311 portal. The extension is for one year, through October 7, 2026, with a one-year option to extend, ensuring continuity of services. No additional funds are needed for this extension, as the aggregate cost of the contract will not exceed $3,303,500.

Source

Applicant - Cloud Navigator, Inc.


Developer - Cloud Navigator, Inc.


City Representative - Inger Erickson