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To authorize a sole source contract with Hansen Banner, LLC for annual software maintenance and support services for the Columbus Utility Billing System (CUBS) for $772,496.96

  • When: 2025/09/08
  • Address: Citywide, Columbus, OH
  • City: Columbus
  • State: OH
  • Category: Contract
  • Subcategory: Professional Services
  • Subcategory-Type: On-Call Support
  • Asset Class: Commercial
  • Size (Dollars): $772,496.96

This ordinance authorizes the Director of the Department of Technology, on behalf of the Department of Columbus Water and Power (CWP), to enter into a sole source contract with Hansen Banner, LLC. The contract is for annual software maintenance and support services for the Columbus Utility Billing System (CUBS). The agreement is for a period of twelve months, from September 30, 2025, to October 1, 2026, at a cost of $772,496.96. Hansen Banner, LLC has been identified as the sole distributor of the software products associated with the CUBS system and does not utilize distributors or resellers. The expenditure of $772,496.96 is authorized from the Department of Technology’s Information Services Operating Fund. The emergency designation was requested to ensure no service interruption for daily operation activities and to establish a purchase order by September 30, 2025.

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