The City Council of Chicago directed the City Comptroller to activate the provisions of MC 11-12-470 Leak Relief Pilot Program. This action addresses an unresolved billing issue with Diane Carli at 5434 South Wolcott Avenue, where a faulty water meter resulted in a bill of $238,832.90. An inspection by the Department of Finance and City Comptroller confirmed that 500,000 gallons of water could not have been used monthly for a year without property damage. The decision corrects the billing to $0.00 for the twelve months before meter installation and subsequent months based on new meter readings. Additionally, the Committee on Economic, Capital & Technology Development will hold hearings for other Chicagoans facing similar situations.