The Metropolitan Council of Nashville and Davidson County approved Ordinance BL2025-846, authorizing the creation of a Downtown Central Business Improvement District (CBID). The ordinance also appoints a corporation to serve as an advisory board for the district, granting it the necessary powers to implement the district's objectives. An amendment was added to the ordinance, establishing new district grievance procedures under section 2.177.064 of the Metropolitan Code of Laws. These procedures are designed to ensure accountability, transparency, and the protection of individual rights in interactions between the public and private security personnel affiliated with the Downtown CBID. The district management corporation is required to establish internal processes for grievances, including a publicly available form on their website that can be submitted in writing, online, or anonymously. Furthermore, detailed records of all grievances and their resolutions must be maintained and made publicly available. The corporation must report these grievance procedures to the metropolitan council within four months of the ordinance's enactment.